A Seat at the Table Consulting was built to help restaurants and event companies create stronger teams, smoother operations, and more consistent hospitality experiences through practical, real-world training and operations systems.

After spending more than 15 years in hospitality operations, events, staffing, restaurant systems, and leadership, one thing became clear: most restaurants do not have a people problem — they have a training and operational structure problem.

Too often, teams are thrown onto the floor without clear expectations, onboarding systems, or service standards. The result is inconsistent guest experiences, communication breakdowns, staff frustration, and operational chaos that leaves restaurant leaders constantly putting out fires.

Our goal is to simplify that process.

We create customizable onboarding and training systems designed specifically for restaurants and event teams that need structure without spending months building programs internally. From DIY service standards manuals to full onboarding and implementation systems, every tool is designed to be practical, scalable, and easy for restaurant and event teams to actually use in day-to-day operations.

At A Seat at the Table Consulting, we believe hospitality is more than service — it is communication, leadership, culture, consistency, and the experience created for both guests and staff every single day.

Whether you are opening a new restaurant, rebuilding your team, improving consistency, or strengthening your operational flow, our systems are designed to help restaurants create stronger foundations for long-term success.

Founded by:

Shannon Truex
Founder | A Seat at the Table Consulting